Terms and Conditions

Postage:
UK ONLY P&P is £10.95. Your parcel will require a signature upon delivery.

Despatch:
Your order will be dispatched within 1-3 working days (Monday to Friday). Orders placed on a Saturday, Sunday or on a bank holiday are processed the next working day. Once dispatched items can take 1 - 4 days to arrive.

Cancellation:
You have the right to cancel your order within 7 working days. The 7 days start when the goods are received. If you do cancel you must pay the cost of returning the goods. We will refund your money within 7 day of receipt of the returned goods, provided they are unopened and undamaged.

General Data Protection Regulations:
On the 25th May 2018 new data protection legislation came into force, the General Data Protection Regulation (GDPR). It has been created to ensure that everyone has control over their personal data, including who can use it, and for what purposes.
As a company that holds personal data relating to our customers we are obliged to inform you of any data we hold.
PayPal web orders containing customers name, address, email address and payment processing information will only be securely held for the order processing/cancellation/refund period and then deleted. Personal data is only used to transact business/orders for our use only.
All customer contact information is deleted after the order has been processed, unless the order/query is ongoing or they are legally required to be kept.

General inquiries/queries/contact us:
If you require any information please feel free to contact us via the 'contact us' form on this website or by:
Telephone: 01760 440050.
Email: contact@pureapplejuice.co.uk
In writing: Norfolk Pure Apple Juice, Ashill Fruit Farm, Swaffham Road, Ashill, Thetford, Norfolk IP25 7DB.

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